The second processor option includes a processor and a heatsink; an additional system fan is not included and needs to be purchased with the second processor (see Cooling for details). * Four NVMe SSDs are required in the 3.5" AnyBay configuration with an 8-port storage controller. An internal storage controller occupies the PCIe slot 4. Your data stays safely on your premises, in your hands. http://lenovopress.com/servers/options/hba#rt=product-guide. The server also supports configurations without drive bays. For more information, see the list of Product Guides in the KVM Switches and Consoles category: * For CTO configurations, the feature code represents a processor, and fans and heatsinks are derived by the configuration tool. Helps prevent certain classes of malicious buffer overflow attacks with Intel Execute Disable Bit functionality, when combined with a supporting operating system. The server supports the following operating systems: For a complete list of supported, certified and tested operating systems, plus additional details and links to relevant web sites, see the Operating System Interoperability Guide: https://lenovopress.com/osig#servers=sr650-7x05-7x06-sp-gen-2. Up to 24 SFF (front) and 2 LFF (rear) hot-swap drive bays: 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA + 2x 3.5" SAS/SATA, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA + 2x 3.5" SAS/SATA, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 8x 2.5" SAS/SATA + 2x 3.5" SAS/SATA, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 4x 2.5" SAS/SATA & 4x 2.5" AnyBay, 16x 2.5" U.2 NVMe PCIe + 8x 2.5" SAS/SATA (factory-installed only), Up to 10 LFF SAS/SATA hot-swap drive bays: 8x 3.5" (front) + 2x 3.5" (rear), 12x 3.5" SAS/SATA (front) + 2x 3.5" SAS/SATA (rear), 8x 3.5" SAS/SATA & 4x 3.5" AnyBay (front) + 2x 3.5" SAS/SATA (rear), 368.64TB using 24x 15.36TB 2.5-inch SAS SSDs, 368.64TB using 24x 15.36TB 2.5-inch NVMe SSDs, 107.52TB using 14x 7.68TB 3.5-inch SAS/SATA SSDs, 30.72TB using 4x 7.68TB 3.5-inch NVMe SSDs. Support staff can answer troubleshooting and diagnostic questions, address product compatibility and interoperability issues, isolate causes of problems, report defects to software vendors, and more. Lenovo Financial Services reinforces Lenovo’s commitment to deliver pioneering products and services that are recognized for their quality, excellence, and trustworthiness. Linux® is the trademark of Linus Torvalds in the U.S. and other countries. Models with 12x 3.5-inch drive bays (8x SAS/SATA + 4x AnyBay) and an 8-port SAS RAID controller or HBA support only NVMe drives in the AnyBay drive bays. Lenovo ThinkSystem SR550 with 3.5-inch hot-swap drives. The kit provides support for the additional GPUs or full-length adapters, and it contains a full-length card holder (the second riser card is not included in the kit). Up to 768 GB with 12x 64 GB RDIMMs (Up to 384 GB per processor). For more information, see the following Lenovo website: https://www.lenovo.com/us/en/landingpage/lenovo-financial-services/. One USB 2.0 port with XClarity Controller access. The slots are as follows: Five (one processor) or six (two processors) hot-swap system fans with N+1 redundancy. Up to 16 SFF hot-swap drive bays: 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA, 245.76TB using 16x 15.36TB 2.5-inch SAS SSDs, 92.16TB using 12x 7.68TB 3.5-inch SAS/SATA SSDs, RAID 0/1/10/5: Onboard SATA RAID (Intel RSTe), 2x Integrated 1 GbE RJ-45 ports (no 10/100 Mb support). Lenovo Capacity Planner is a power consumption evaluation tool that enhances data center planning by enabling IT administrators and pre-sales professionals to understand various power characteristics of racks, servers, and other devices. Lenovo offers at no charge (if software support is required, a Lenovo XClarity Pro software subscription license should be ordered) two software plug-in modules, Lenovo XClarity Integrators, to manage physical infrastructure from leading external virtualization management software tools from Microsoft and VMware: Lenovo XClarity Integrators offer the following additional features: For more information, refer to the Lenovo XClarity Integrators web page: † Only available in China and countries in the Asia Pacific region. Some service options may not be available in every region. Page 1: Product Guide Lenovo ThinkSystem SR650 Server Product Guide Lenovo ThinkSystem SR650 is an ideal 2-socket 2U rack server for small businesses up to large enterprises that need industry-leading reliability, management, and security, as well as maximizing performance and flexibility for future growth. ^ The server supports one onboard PCIe slot 4 and up to five I/O slots on the riser cards. The SR550 server ship standard with or without a power cord (model dependent). ** Field upgrade only. For more information, see these resources: Product families related to this document are the following: Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Persistent memory is not supported in configurations with GPU adapters, Persistent memory is not supported in configurations with flash storage adapters, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 8x 2.5" SAS/SATA + 2x 3.5" SAS/SATA, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 4x 2.5" SAS/SATA & 4x 2.5" AnyBay +, 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA + 2x 3.5" SAS/SATA, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 8x 2.5" SAS/SATA + 8x 2.5" SAS/SATA +, 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 4x 2.5" SAS/SATA & 4x 2.5" AnyBay + 8x 2.5" SAS/SATA +, Up to 10 LFF SAS/SATA hot-swap drive bays: 8x 3.5" SAS/SATA (front) + 2x 3.5" SAS/SATA (rear), 8x 3.5" SAS/SATA & 4x 3.5" AnyBay (front) +. Lenovo Data Center Solution Configurator (DCSC), System x and Cluster Solutions Configurator (x-config), Association of Southeast Asian Nations (ASEAN), http://lenovopress.com/servers/options/raid#rt=product-guide, http://lenovopress.com/servers/options/hba#rt=product-guide, http://lenovopress.com/servers/options/ethernet#rt=product-guide, http://datacentersupport.lenovo.com/us/en/solutions/lnvo-lcp, http://support.lenovo.com/us/en/documents/LNVO-center, http://www3.lenovo.com/us/en/data-center/software/systems-management/xclarity-integrators, http://datacentersupport.lenovo.com/us/en/solutions/lnvo-lxem, http://support.lenovo.com.cn/lenovo/wsi/es/es.html, https://lenovopress.com/osig#servers=sr550-7x03-7x04-sp-gen-2, http://pcsupport.lenovo.com/us/en/solutions/ht503310, http://support.lenovo.com/us/en/solutions/ht116628, https://lenovopress.com/storage/thinksystem/de-series#rt=product-guide, https://lenovopress.com/storage/thinksystem/dm-series#rt=product-guide, https://lenovopress.com/servers/options/backup, http://lenovopress.com/servers/options/switches#rt=product-guide, https://lenovopress.com/storage/switches/rack#rt=product-guide, http://lenovopress.com/servers/options/racks#rt=product-guide, http://lenovopress.com/servers/options/kvm#rt=product-guide, http://lenovopress.com/servers/options/pdu#rt=product-guide, http://lenovopress.com/servers/options/ups#rt=product-guide, http://www.lenovo.com/us/en/landingpage/lenovo-financial-services, https://www.lenovo.com/us/en/data-center/servers/racks/ThinkSystem-SR550/p/77XX7SRSR55, https://lenovopress.com/ds0030-lenovo-thinksystem-sr550, https://lenovopress.com/lp0671-3d-tour-thinksystem-sr550, https://lenovopress.com/lp0745-thinksystem-sr550-server-video-walkthrough, https://thinksystem.lenovofiles.com/help/topic/7X03/introduction.html?cp=4_3, http://datacentersupport.lenovo.com/products/servers/thinksystem/sr550/7x03/downloads, http://datacentersupport.lenovo.com/products/servers/thinksystem/sr550/7x04/downloads, https://www.youtube.com/playlist?list=PLYV5R7hVcs-C9jFjZnXQ6AmTXaIdX6_HJ, https://list.youku.com/albumlist/show/id_50429987, https://www.lenovo.com/us/en/legal/copytrade/. Hyper-V®, Microsoft®, PowerShell, Windows PowerShell®, Windows Server®, and Windows® are trademarks of Microsoft Corporation in the United States, other countries, or both. This mode requires operating system and application awareness of two types of system memory: Persistent (DCPMMs) and DRAM (RDIMMs or 3DS RDIMMs). It is compatibility tested and tuned on every ThinkSystem server to maximize performance and reliability. UpdateXpress System Packs 1100 W or 1600 W power supplies installed. Lenovo qualified and supported TruDDR4 memory is covered by Lenovo warranty, and service and support provided worldwide. * Factory-installed only; no field upgrade. The LOM cards support direct connectivity to the XClarity Controller via the Network Controller Sideband Interface (NSCI) for out-of-band systems management. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller. An assessment helps solve customer IT challenges through an onsite, multi-day session with a Lenovo technology expert. In the configurations with GPU installed, the total quantity of the RAID 730-8i 2GB, RAID 930-8i, RAID 930-16i, RAID 930-24i, and RAID 930-8e controllers in a supported combination in the server must not exceed 3 (up to 3 supercapacitors can be mounted in the server). Models without any drive bays that are based on the 12x 3.5" chassis (feature code AUVW) include the Right EIA Latch with FIO (USB ports, status LEDs, and a power button). We finance your entire solution. The following table lists the AC rack power cables and AC line cords that can be ordered for the SR550 server. Optional service upgrades are available through Lenovo Services: 2-hour or 4-hour response time, 6-hour or 24-hour committed service repair (select areas), warranty extension up to 5 years, 1-year or 2-year post-warranty extensions, YourDrive Your Data, Enterprise Software Support, and Basic Hardware Installation Services. For more information, see the list of Product Guides in the Backup units category: * In configurations with 12x LFF drive bays, the 5100 and 5300 M.2 drives require the SSD Thermal Kit, 4XH7A08791. The backplane upgrade kits include drive backplanes and required SAS cables, power cables, and drive bay fillers; storage controllers are not included. Important: The Standalone Solution Configuration Tool (SSCT) and Lenovo Data Center Solution Configurator (DCSC) power supply selection rules allow a subset of possible configurations due to power restrictions. Pointing Device USB - UK Eng 166 RoHS v2, ThinkSystem Keyboard w/ Int. See the DE Series and DM Series product guides for specific controller models, expansion enclosures and configuration options: The following table lists the external backup options that are offered by Lenovo. If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. # The maximum quantity shown is with one processor / two processors (this does not apply to LOM cards and ML2 adapters). The following table lists the storage controllers and options for internal storage of the SR650 server. It also enables you to install the supported operating systems and associated device drivers, run diagnostics, and collect service data. Pointing Device USB - Hungarian 208 RoHS v2, ThinkSystem Keyboard w/ Int. The M.2 SSD Thermal Kit is derived by the configurator if M.2 5100 or 5300 SSDs are selected in the initial configurations for server models with 12x LFF drive bays. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Drive bay configurations: 12x 3.5-inch chassis. The rear of the SR650 server includes the following components: The following figure shows the locations of key components inside the SR650 server. The maximum quantity shown is with one processor / two processors. This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the SR550 server and consider its use in IT solutions. The second processor must be of the same model as the first processor. The GPU adapters require the PCIe x16 riser cards (except T4. Our systems, processes and flexible policies support our goal of providing customers with a positive experience. Here’s a more in-depth look at what we can do for you: Asset Recovery Services (ARS) helps customers recover the maximum value from their end-of-life equipment in a cost-effective and secure way. The SR550 has the following overall physical dimensions, excluding components that extend outside the standard chassis, such as EIA flanges, front security bezel (if any), and power supply handles: The following table lists the detailed dimensions. A combination of the RAID 730-8i 2GB controller and the RAID 930-8i or RAID 730-8i 1GB controller is. Increases uptime, reduces costs, and improves productivity through advanced server management capabilities with Lenovo XClarity Administrator that provides comprehensive hardware management. * For CTO configurations, the feature code represents a processor, and fans and heatsinks are derived by the configuration tool. http://lenovopress.com/servers/options/racks#rt=product-guide. Our highly experienced team of finance professionals operates in a work culture that emphasizes the importance of providing outstanding customer service. Pointing Device USB - Japanese 194 RoHS v2, ThinkSystem Keyboard w/ Int. The front of the SR650 server includes the following components: The following figure shows the rear of the SR650 server. The following table lists the base CTO models of the ThinkSystem SR650 server. Pointing Device USB - Fr/Canada 445 RoHS v2, ThinkSystem Keyboard w/ Int. Pointing Device USB - Polish 214 RoHS v2, ThinkSystem Keyboard w/ Int. The following table lists the base chassis for CTO models of the SR550 server. The following maximum memory capacities are supported by the SR650 server: • RDIMMs: 1.5 TB (768 GB per processor). Onboard ports and LOM cards use the Intel Ethernet Connection X722 1/10 GbE technology integrated into the Intel C622 Platform Controller Hub (PCH). * Processor details: Processor quantity and model, cores, thermal design power (TDP), and core speed. The DCPMMs cannot be mixed with the 8GB TruDDR4 2933 MHz RDIMM (4ZC7A08706). Lenovo Service offerings are region-specific. To verify support and ensure that the right power supply is chosen for optimal performance, you should always validate your server configuration using the latest version of the Lenovo Capacity Planner: The processors that support SST-PP offer three distinct operating points that are defined by a core count with a base speed associated with that core count. For configure-to-order configurations, the server can be preloaded with VMware ESXi installed on M.2 cards. TopSeller Memory speed supported by the specific processor (2133 MHz, 2400 MHz, 2666 MHz, or 2933 MHz). Lenovo’s YourDrive YourData service is a multi-drive retention offering that ensures that customer's data is always under their control, regardless of the number of drives that are installed in their Lenovo server. Lenovo Idea Ideapad 330 81D200AMUS Laptop (Windows 10, AMD Ryzen 7 2700U, 15.6" LCD Screen, Storage: 2 TB, RAM: 12 GB) Grey $952.28 Only 1 left in stock - order soon. The following table lists the geo-specific Lenovo XClarity software license options. XClarity Controller (XCC) Standard, Advanced, or Enterprise (Pilot 4 chip), proactive platform alerts, XClarity Provisioning Manager, XClarity Essentials, XClarity Administrator, XClarity Integrators for VMware vCenter and Microsoft System Center, XClarity Energy Manager, Capacity Planner. Lenovo XClarity Administrator offers the following standard features that are available at no charge: Lenovo XClarity Administrator offers the following premium features that require an optional Pro license: For more information, refer to the Lenovo XClarity Administrator Product Guide: Pointing Device USB - Dutch 143 RoHS v2, ThinkSystem Keyboard w/ Int. Up to 16x 2.5-inch or 12x 3.5-inch hot-swap, or 8x 3.5-inch hot-swap or Simple Swap drive bays. Some server models comply with ASHRAE class A3 and class A4 specifications, provided they meet the following hardware configuration requirements at the same time: The SR550 server is supported in the following environment: The following table lists the maximum system power load, rated inlet current, and system heat output based on the power supply and source voltage. * These backplane kits can be factory-installed in standard or custom (CTO or Special Bid) models, and they might not have an option part number assigned. All models of the SR550 server are shipped with the following items: Models table conventions: The model tables shown in this section use the following conventions: The following tables list the models of the SR550 server for the following regions: * Processor details: Processor quantity and model, cores, thermal design power (TDP), and core speed. The following terms are trademarks of Lenovo in the United States, other countries, or both: The RAID 730-8i 2GB controller cannot be used in the server configurations with the RAID 930-8i or RAID 730-8i 1GB controllers. Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that your systems and business are always running at their best. * HBAs do not support key management for SEDs; third-party host software is responsible for managing the keys. ‡ Models with 8, 16, or 24 SFF drive bays can be upgraded with 2 additional LFF rear drive bays (See Internal storage for details) that are not included in the maximum quantity shown. Erases confidential data from a hard disk. Pointing Device USB - LA Span 171 RoHS v2, ThinkSystem Keyboard w/ Int. The SR650 server supports the flash storage adapters listed in the following table. † Includes NVIDIA GRID vPC Subscription Licenses 3Yr, 1 CCU for 64 concurrent users. * NA = North America; AP = Asia Pacific. The slots that are available for use depend on the number of riser cards that are installed and whether the second processor is installed, as shown in the following table. Simplifies servicing, speeds up problem resolution, and helps improve system availability with light path diagnostics. ** The SSD caching feature has been phased out in the new generation of advanced RAID controllers. We focus on making it easy to do business with us. Our Premier Client services provide large accounts with special handling services to ensure these complex transactions are serviced properly. TruDDR4 For models with 16/20/24x 2.5" U.2 NVMe PCIe drive bays (either factory-installed or upgraded in the field), the following conditions must be met: Two processors with up to 165 W TDP installed. Lenovo experts can seamlessly manage the physical installation of customer's server, storage, or networking hardware. Internal storage configurations tables convention: The numbers in brackets (x or x+y or x+y+z) in the Storage controller column specify the quantity of drive bays connected to each of the controllers. Lenovo ThinkSystem SR650 with 2.5-inch drive bays. Centralizes infrastructure resource management with Lenovo XClarity Integrators for VMware vCenter and Microsoft System Center, extending XClarity Administrator features to virtualization management software tools and enabling users to deploy and manage infrastructure end-to-end. For SR550 server models with the first generation of the Intel Xeon Processor Scalable Family (Xeon SP Gen 1), refer to the following Lenovo Press product guide: Featuring the second generation of the Intel Xeon Processor Scalable Family (Xeon SP Gen 2), the SR550 server offers a balance of performance, capacity and value. XClarity®. http://support.lenovo.com.cn/lenovo/wsi/es/es.html. The following table lists SAS RAID controllers and HBAs for external storage attachments that are supported by the SR650 server. The GPU adapters are not supported with the Rear HDD Kit. Pointing Device USB - German 129 RoHS v2, ThinkSystem Keyboard w/ Int. For more information, refer to the Lenovo XClarity Energy Manager web page: In rank sparing mode, one rank in each populated channel is reserved as spare memory for other ranks on the same channel. * The 810-4P NVMe adapter can be factory-installed, or it is included in the 20-drive and 24-drive U.2 NVMe upgrade kits for field upgrades. Lenovo® Power-on password, administrator's password, secure firmware updates, Trusted Platform Module (TPM) 1.2 or 2.0 (configurable UEFI setting). ** If a 0U PDU used, the rack must be at least 1000 mm (39.37 in.) Either RAID 530-8i or RAID 730-8i 1GB controllers can be used in the server, but not both types. Encrypts files to ensure data safety by using the TCM or Nationz TPM. Onboard LOM slot for up to 4x 1/10 Gb Ethernet ports: 2x or 4x 1 GbE RJ-45 ports (no 10/100 Mb support), 2x or 4x 10 GbE RJ-45 ports (no 10/100 Mb support), 2x or 4x 10 GbE SFP+ ports (no 10/100 Mb support). 3rd Party collaborative software support. * Processor details: Processor quantity and model, cores, thermal design power (TDP), and core speed. Pointing Device USB - Slovak 245 RoHS v2, ThinkSystem Keyboard w/ Int. For more information, see the list of Product Guides in the PDU category: The following table summarizes features of supported SAS/SATA storage controllers. Omni-Path adapters are supported in the full-height PCIe x16 slots supplied by the riser cards 1 and 2. Slots 5 and 6 require the second processor to be installed. For CTO orders, feature code BF9Y will be used for the correct Riser 2 bracket. 0: TE Connectivity: 1825267-1: TE Connectivity: MSS430004=4P3T SL SW AG Configuration (Pole-Throw): Four Pole - Three Throw Slide Switch Mounting Angle: Vertical Contact Base Mate The persistent memory technology can help boost the performance of data-intensive applications, such as in-memory analytics, databases, content delivery networks, and high performance computing (HPC), as well as deliver consistent service levels at scale with higher virtual machine and container density. XClarity Controller: "S" = Standard, "A" = Advanced, "E" = Enterprise. The following table lists available PCIe riser card options. See Cooling for details. Flex System Offers enterprise-class data protection with advanced RAID and optional self-encrypting drives. The kit provides support for up to three GPUs or full-length adapters in the PCIe x16 slots 1, 5, and 6, and it contains an air duct, two low-profile heatsinks, and two full-length card holders. Optional Lenovo Business Vantage security software (available only in PRC). If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Low profile SAS RAID controllers and HBAs for external storage are supported in the low profile PCIe x8 slot 4 on the system board and full-high PCIe x8 and x16 slots supplied by the riser cards 1 and 2. The SR650 server offers basic or advanced hardware RAID protection and a wide range of networking options, including selectable LOM, ML2, and PCIe network adapters. Integration, Migration, and Expansion Services allow to move existing physical and virtual workloads easily, or to determine technical requirements to support increased workloads while maximizing performance. PCIe 4.0 NVMe drive support: When installed in this server, PCIe 4.0 NVMe drives will operate at PCIe 3.0 speeds. deep if a CMA is used. The GPU adapters are supported with the following drive bay configurations: 8x or 16x 2.5-inch SAS/SATA & AnyBay drive bays (support for up to 4x or 8x NVMe SSDs). Ordering information is listed in the following table. Front view of the SR650: Up to 16x 2.5-inch drive bays. Improves Unified Extensible Firmware Interface (UEFI) system setup, configuration, updates, simplified error handling, and operating system deployment with the embedded XClarity Provisioning Manager. https://lenovopress.com/servers/options/ups. The SR650 server supports up to two redundant power supplies and is capable of N+N redundancy depending on the configuration. Slots 1, 5, and 6 can be enabled for full-length PCIe adapters (such as GPU adapters): Factory-installed GPUs: When a GPU adapter is selected, all required parts are derived. Bootable Media Creator The following terms are trademarks of Lenovo in the United States, other countries, or both: The maximum quantity of DIMMs supported is reduced by the quantity of DC Persistent Memory Modules used in the configuration. Front view of the SR650: 8x 3.5-inch drive bays. Low profile SAS RAID controllers and HBAs for external storage are supported in the low profile PCIe x8 slot 4 on the system board and full-high PCIe x8 and x16 slots supplied by the riser cards 1 and 2 (except slot 6). Includes tuning, validation, and documenting ongoing run processes. M.2 drive support: The use of M.2 drives requires an additional adapter as described in the Internal storage section. Intel Advanced Vector Extensions 512 (AVX-512) enable acceleration of enterprise-class and high performance computing (HPC) workloads. The SR650 server features an AnyBay design that allows a choice of drive interface types in the same drive bay: SAS drives, SATA drives, or U.2 NVMe PCIe drives. ‡ The ConnectX-6 HDR adapter is supported only in the configurations with two processors, and it requires the HDR/200GbE 2x PCIe Aux Kit. We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses. All DIMMs in the server must be identical in type and size. The U.2 NVMe 24-Bay Backplane Upgrade Kit also includes the x16/x8/x16 Riser Card 1 (4XH7A09902). We’ll also maintain records of latest patches, critical updates, and firmware levels, to ensure you systems are providing business value through optimized performance. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty. Pointing Device USB - Czech 489 RoHS v2, ThinkSystem Keyboard w/ Int. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time.